MonitorWA Pty Ltd
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Can I add school credit to the card using the BPay number on the card?
Can I have more than one concesion card?
Can I order the student concession SmartRider card over the counter?
How can I order a student concession SmartRider?
How long does it take to get my card?
See all 15 articles
SmartRider FAQs for WA schools
How do we change our card design?
I have a student who is still in Year 12, but their concession has expired based on their age.
MonitorWA registration form for student SmartRider
SmartRider Online ordering registration form
Standard School Card Designs
IDCapture FAQ (Desktop version)
How can I import students into IDCapture from SIS database?
How can I see the students who have been queued up?
IDCapture portal user guide
How to update the school code in IDCapture?
Student has a card from another school
How to uploade the KIOSK license
TC Lite POS
How to troubleshoot cash drawer issue on TC Lite POS terminal
Files and folders
Card Importer v18.104.22.168
Camera Twain driver
Device code lookup
USB to Serial connector driver
See all 9 articles
Total Control POS
Process - Add a new stock or update existing button on the POS template
Process to reassign a card to another patron
Process to deactivate a card
Event Account (Quick setup/work around with generic patron account)
How to build a Route
Help Desk Software
by Freshdesk Support Desk