MonitorWA Pty Ltd

Student SmartRider FAQ for WA residence 15

• Can I add school credit to the card using the BPay number on the card?
• Can I have more than one concession card?
• Can I order the student concession SmartRider card over the counter?
• How can I order a student concession SmartRider?
• How long does it take to get my card?

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SmartRider FAQs for WA schools 5

• How do we change our card design?
• I have a student who is still in Year 12, but their concession has expired based on their age.
• MonitorWA registration form for student SmartRider
• SmartRider Online ordering registration form
• Standard School Card Designs

IDCapture FAQ (Desktop version) 5

• How can I import students into IDCapture from SIS database?
• How can I see the students who have been queued up?
• IDCapture portal user guide
• How to update the school code in IDCapture?
• Student has a card from another school

KIOSK FAQ 5

• How to generate licnece request file
• How to uploade the KIOSK license
• How to clean GBA ST1 note acceptor sensor
• How to register/update cash pickup card
• Kiosk Admin Guide

TC Lite POS 3

• How to troubleshoot cash drawer issue on TC Lite POS terminal
• How to turn on the EFTPOS button on QuickCliq/TCLite
• How to register the POS terminal login card

IDCapture - Web Portal 3

• Synchronising Data with WONDE
• Export Data from Desktop ID Capture
• How to roll over year groups

Senor Kiosk Information 1

• How to attach a Senor Head Unit to a Senor Stand