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Knowledge base
FAQs:
Student SmartRider FAQ for WA residence
15
Can I add school credit to the card using the BPay number on the card?
Can I have more than one concession card?
Can I order the student concession SmartRider card over the counter?
How can I order a student concession SmartRider?
How long does it take to get my card?
View all 15
SmartRider FAQs for WA schools
5
How do we change our card design?
I have a student who is still in Year 12, but their concession has expired based on their age.
MonitorWA registration form for student SmartRider
SmartRider Online ordering registration form
Standard School Card Designs
IDCapture FAQ (Desktop version)
5
How can I import students into IDCapture from SIS database?
How can I see the students who have been queued up?
IDCapture portal user guide
How to update the school code in IDCapture?
Student has a card from another school
KIOSK FAQ
5
How to generate licnece request file
How to uploade the KIOSK license
How to clean GBA ST1 note acceptor sensor
How to register/update cash pickup card
Kiosk Admin Guide
TC Lite POS
3
How to troubleshoot cash drawer issue on TC Lite POS terminal
How to turn on the EFTPOS button on QuickCliq/TCLite
How to register the POS terminal login card
IDCapture - Web Portal
3
Synchronising Data with WONDE
Export Data from Desktop ID Capture
How to roll over year groups
Senor Kiosk Information
1
How to attach a Senor Head Unit to a Senor Stand
Files and folders
Shared files
20
Card Importer v1.0.1.9
Camera Twain driver
Device code lookup
Smartloader KIOSK
USB to Serial connector driver
View all 20
Knowledge Base
RollCall
1
How to build a Route
Total Control_Web_Public
3
Adding Patrons to Total Control
Adding a Card to a Patron
Adding Funds/Points to a Patron Account
Total Control POS
6
Process - Add a new stock or update existing button on the POS template
POS Functions
Process to reassign a card to another patron
Process to deactivate a card
Event Account (Quick setup/work around with generic patron account)
View all 6
Total Controll Lite PC Setup
1
TotalControllLite Setup
Omega PS200 Factory Reset
1
Omega PS200 Factory Reset
Help Desk Software
by Freshdesk